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Our induction cooking lineup: freestanding ranges in 30", 36", 48", and 60" — Luxury Series in all four widths (every 60" includes the built-in professional griddle as standard) plus the 30" Pro Series, our most accessible range; pro-style rangetops in 30", 36", and 48"; slim drop-in cooktops with LED touch controls in 24" and 30"; a 30" wall oven (single or double); 24" and 30" microwave drawers; and our 36" built-in outdoor induction griddle.

Beyond cooking: range hoods in wall-mount (30", 36", 48", 60"), insert (28"–58"), under-cabinet (30" and 36"), and outdoor (36") styles; built-in refrigerator columns in 24" and 30", freezer columns in 18", 24", and 30", and a 24" three-zone, 100-bottle wine column — each in stainless, black stainless, panel-ready, or a gold-accent edition; built-in refrigerator-freezers (30" two-door and 36" French-door); freestanding refrigerators (30" and 36"); a 24" dishwasher (stainless, black stainless, panel-ready, or the gold-accent editions); and our own induction-ready cast-iron cookware.

Everything we make is electric/induction — there's no gas version — and ranges come only in those four widths (no 24", 32", 40", or compact/RV sizes). See the live lineup on our catalog and manuals & downloads pages.

Yes — two ways to get one. Our 48" range has two ovens (one larger, one smaller), and the 60" range has dual full-size independent convection ovens — 5.1 cu ft each, 10.2 cu ft combined, each the same size as the 30" range's single oven. There's also a 30" Double Wall Oven if you want double ovens without a range.

For single cavities: the 36" range is our largest at 5.4 cu ft — it holds a full-size sheet pan and a turkey with room to spare — and the 30" range is 5.1 cu ft (5.0 cu ft on the 30" Pro Series). Exact interior dimensions are in each product page's spec table and the product manuals.

We have two named editions: Vega — stainless steel with gold-accent knobs and handles — and Orion — black stainless with the same gold accent hardware. The cooktop, oven, and features are identical to the standard finishes; only the accent hardware changes.

Vega and Orion run across nearly the whole lineup — ranges, cooktops, wall ovens, microwave drawers, dishwashers, and the refrigerator, freezer, and wine columns — so you can carry one look through a full kitchen suite. See the current collection for what's available in each size.

Luxury Series ranges and our wall ovens sustain up to 660°F — a true fire-clay-style pizza oven — with a dedicated Pro Pizza mode that includes wood-fired, New York, and pan-pizza settings, and a premium pizza stone included in the box. For the best crust, preheat with the stone already inside so it's fully hot before your pizza goes in.

One exception: the 30" Pro Series range keeps a simpler mode set (Bake, Broil, Convect, Defrost) and doesn't include the pizza mode or stone.

Every Luxury Series range runs Bake, Broil, Convect Bake, Convect Broil, and Convect Roast, plus Air Fry (300–450°F, with a 420°F default), Pro Pizza at 660°F, and Special Functions including Warm, Proof (78–82°F), and Dehydrate (95–165°F) — with self-clean standard. Our wall ovens share the same true-convection platform with dedicated Pizza, Air Fry, and Dehydrator modes and an included pizza stone.

The 30" Pro Series range is deliberately simpler: Bake, Broil, Convect, and Defrost, with no self-clean. (There's no steam function today — see the steam-oven answer below.)

Our current ranges and cooktops don't have a dedicated bridge zone — we left it out to keep the induction hobs simpler and more reliable. In practice you can set a griddle or long pan across two adjacent burners and run both zones at the same level for even heat (thick cast iron or an induction-ready griddle works best).

If you want a built-in solution: every 60" range includes an integrated 10.25 × 16-inch professional griddle as its eighth zone — always ready, with a removable drip tray — and our 36" outdoor induction griddle offers true single-zone, dual-zone, and bridge heating. A bridge zone is also planned for our next-generation cooktop; check the current site for status.

That's an internal cooling vent for the induction electronics — not a downdraft and not a make-up-air source. Please don't block it permanently. It can be removed with a few screws if you need temporary clearance, but we don't recommend leaving it off.

Not currently — none of our ranges or cooktops include a built-in downdraft, and we don't yet have an officially recommended third-party option. A downdraft has been in development, so check the current site before planning around a date. In the meantime, our full range-hood lineup pairs with any of our ranges and cooktops.

Yes — cast iron works beautifully on induction, and we often recommend it because its thickness spreads heat evenly. Any pan with a magnetic bottom will work; a fridge magnet is a quick way to test cookware you already own. The ceramic glass surface is built for real weight — it's been tested with over 250 lbs on it, and customers regularly use large pressure canners on it. We also make our own induction-ready cast iron — the Forge and Alpha Enamel cookware collections — available to reserve on the site.

Yes — we make our own induction-ready cast-iron cookware: the Forge Collection (classic cast iron in Orion Black) and the Alpha Enamel Collection (enameled cast iron in Tahoe Blue and Stratus White) — skillets, grill pans, saucepans, Dutch ovens, braisers, utensil sets, and 5-piece pots-and-pans sets. Collections are open for reservation now; each product page shows its current ship window. And any pan with a magnetic base works on our cooktops, so your existing cast iron is welcome too.

That's expected behavior, not a malfunction. Our induction elements pulse power based on the pan's actual temperature to hold it within about ±10°F of your setting, rather than running at one constant output — it's most noticeable at low simmer settings. If you ever see pronounced surging or hear unusual buzzing with cookware that tests as magnetic, send us a short video and we'll take a look.

The knobs move in precise, clicked steps rather than a continuous slide — 9 numbered settings plus a Boost ("P"), tuned to hit common cooking temperatures from a gentle melt/simmer up to a hard sear.

No — none of our ovens include a steam function, and one isn't on the roadmap. What you do get: Luxury Series ranges offer true convection, self-clean, Air Fry, Proof (78–82°F), Dehydrate (95–165°F), and the 660°F Pro Pizza mode; our wall ovens share the convection platform with dedicated Pizza, Air Fry, and Dehydrator modes; and the 30" Pro Series keeps to Bake, Broil, Convect, and Defrost.

Yes — the racks adjust across six height positions, each with a stop-tab so a rack can't accidentally be pulled all the way out, and extra racks (standard or telescoping) can be ordered if you'd like a third rack or a replacement.

Luxury Series ranges connect to WiFi for over-the-air updates — the range keeps improving over time — but they work fully offline for everyday cooking: no internet is needed to use the cooktop or oven. The 30" Pro Series is deliberately connection-free — no WiFi, no app, no subscription, mechanical knobs only.

A companion app with remote and delay start has been discussed, but no app has launched yet and there's no confirmed timeline.

Every Luxury Series range includes a meat probe for monitoring internal temperature while roasting — and our wall ovens include one too, paired with a digital thermometer. The 30" Pro Series range doesn't include a probe; it's part of that model's simpler, knobs-only package. An upgraded Bluetooth probe has been in development.

Our 36" Outdoor Built-In Induction Griddle — the world's first induction-electric BBQ griddle — drops into an outdoor island (the unit is 36"W × 26.8"D × 12.6"H) or comes as a version with its own matching cart. The removable 8mm carbon-steel griddle plate is completely free of PFAS and toxic coatings and becomes naturally non-stick as it seasons, with single-zone, dual-zone, and full-bridge heating beneath it. It runs on a dedicated 240V/40A circuit.

The body is 304 stainless (a marine-grade version is planned for coastal installs), and with no flame, smoke, or fumes it's ideal for balconies and fire-restricted areas. The griddle plate can technically heat on an indoor cooktop, but we don't recommend that — it's very heavy and can damage an indoor glass surface.

Yes — the knobs simply pull off for cleaning, no special tools needed. They're dishwasher-safe (or hand-wash with soap and water — just don't soak them) and interchangeable, which is handy if you decide to swap in brass-accent knobs later.

We currently offer Stainless Steel and Black Stainless Steel — a deep, fingerprint-resistant matte black — across the full suite, plus two gold-accent editions: VEGA (stainless body with signature gold hardware) and ORION (black stainless with the same gold hardware). The dishwasher and our built-in refrigeration (refrigerator, freezer, and wine columns, plus the refrigerator-freezers) also come panel-ready, engineered to disappear into cabinetry.

Other body colors like white or navy aren't on the near-term roadmap. (Our cast-iron cookware has its own palette: Orion Black, Tahoe Blue, and Stratus White.)

Yes — our gold/brass knob and handle sets are designed as a full retrofit for existing units. It's a simple swap (a few screws, about 5–10 minutes) and can be ordered separately, so there's no need to return or replace the whole range. Knobs and handles are interchangeable in general, not just for gold upgrades.

We've moved away from printing the wordmark across the front — current production has a clean stainless look without the brand name on the face (a small "H" mark remains on the knob/cooktop).

Our 48" Luxury Series Induction Range was recognized at KBIS 2026 for sustainability. Every appliance we sell is ETL certified, and our dishwashers and refrigeration — columns, built-ins, and freestanding models — carry ENERGY STAR® certification as well; for the cooking line, Energy Star is still in progress. The cooktop surface is a hardened ceramic glass made in France, oven interiors use an enameled, PFAS-free coated metal, and the body is insulated to stay cool to the touch even at high oven temperatures. We're not currently NSF-certified for commercial kitchens — the latest per-product certifications are listed in each product page's spec section.

We don't build fully custom or one-off sizes (no 40" range, for example) — the standard lineup is 30", 36", 48", and 60". Within that lineup there's real flexibility: refrigerator and freezer column hinges can be ordered left- or right-swing, and multiple columns can sit side-by-side to read as one larger unit.

The lineup is expanding fast. Available to reserve right now — each product page shows its current ship window: the 30" Pro Series induction range (our most accessible range — built for professionals, priced for everyone), the 60" Luxury Series range with built-in professional griddle, 60" wall range hoods, range-hood inserts (28"–58"), under-cabinet hoods (30" and 36"), a 36" outdoor range hood, 24" dishwashers (including the VEGA and ORION editions), 30" and 36" freestanding refrigerators, chimney extensions for ceilings up to 12.5 ft, and our cast-iron cookware collections.

Still in development (no firm public dates): a next-generation cooktop with a true bridge zone, a ductless/recirculating hood retrofit kit, and a Bluetooth meat probe. Not planned: gas models, a steam oven, or commercial/NSF units. The current lineup is always on our catalog page.

The Pro Series is our most accessible line of induction ranges — built for professionals, priced for everyone. The 30" Pro keeps the same core hardware as the Luxury: a 4-element induction cooktop with 3700W Boost, a true-convection oven (5.0 cu ft vs the Luxury's 5.1), laser-welded 304 stainless steel, freestanding 240V/50A installation, ETL certification, and the same lifetime Induction-Clad warranty.

What it deliberately leaves out: no touchscreen (professional cast-metal knobs only), no WiFi or app, no self-clean or child lock, no meat probe or pizza stone, and a simpler mode set — Bake, Broil, Convect, Defrost. The Luxury Series adds the TFT touchscreen, WiFi + over-the-air updates, self-clean, child lock, an included meat probe and premium pizza stone, LED/haptic knobs, and the full mode list: Air Fry, Pro Pizza (660°F), Proof, Dehydrate, and Warm.

Pro is currently offered in 30" only; Luxury comes in 30", 36", 48", and 60". Compare them side by side on the Pro Series page.

Induction heats the pan directly through a magnetic field, so ~90% of the energy reaches your food, versus ~40% on gas. In practice, one liter of room-temperature water hits a rolling boil in under 90 seconds — faster than gas and about 2× faster than conventional electric — with precise, instantly responsive temperature control from a delicate simmer to a hard sear.

It's also a safer, cleaner kitchen: no open flame or combustion fumes, and the ceramic glass stays cool to the touch when cookware is removed. That's why everything we make is all-electric by design — read more on our Why Induction page.

Stock varies by model and finish, so the live product page is your most accurate answer: in-stock models show an Add to cart button, while backordered models read Reserve Now with the estimated shipping month printed right on the page. In-stock orders ship within 1–3 business days (often within 1) by freight from our Reno, NV warehouse, and freight transit then takes roughly 3–8 business days depending on your distance from Reno — most orders arrive within 1–2 weeks.

Backordered models can still be ordered to hold your place in line — when the restock container arrives, our target is shipping backordered units within 3–5 days of receiving it. Browse every category at inductionhardware.com, or call (775) 898-7562 (Mon–Fri, 9am–4pm Pacific) and we'll check a specific model and finish for you.

Absolutely — order now to lock in current stock and pricing, then leave a note at checkout (or call/email us) with your target ship date. We'll hold the order at no extra charge and can coordinate multiple products so everything ships together when you're ready.

Yes — you can order anytime, including backordered models. When something's out of stock, its product page shows the estimated shipping month and the button reads Reserve Now instead of Add to cart. Placing your reservation secures your spot in the queue and locks in your price, so there's no need to wait for a restock to buy.

You're charged in full at checkout just like an in-stock order (there's no deposit option), and once the restock container arrives, our target is to have reserved units shipped within 3–5 days of receiving it.

You can order right on our website, or by phone or invoice if you'd rather not check out online. Just call (775) 898-7562 during business hours (Mon–Fri, 9am–4pm Pacific) and our team can take payment and confirm your order, or send an emailed invoice.

We accept all major credit cards, online or by phone. For larger orders we can invoice for ACH or wire payment — just reach out and we'll send the details. Splitting one order across two cards isn't supported automatically at checkout, but call in and we can usually arrange it manually.

Yes — monthly financing at 0% APR for up to 24 months is available at checkout on qualifying purchases; you'll see the monthly estimate right on each product page, and eligibility and exact terms are shown at checkout. Prefer not to finance? Pay in full by card, or by invoice/ACH/wire for larger orders.

Yes — we charge at checkout to lock in your order and price, for in-stock and reserved/backordered items alike. It isn't a temporary hold that releases later, and there's no deposit-now/balance-later option; your order ships as soon as the item is ready. If a long backorder has you uneasy, reach out anytime and we'll confirm exactly where things stand.

We don't have any discounts running at the moment — no promo codes, and no standing military, senior, or bundle programs. Our everyday pricing already runs roughly 30% below comparable premium brands because we sell direct, so the value is built into the price you see.

Designers, builders, and appliance retailers can apply for a trade account with account-specific pricing through our trade application.

Yes — Wayfair, Amazon, and Best Buy are partnered retail distributors, so Induction Hardware appliances you find there are the genuine article, backed by the same lifetime parts warranty and supported by our Reno team. Just hang on to your order confirmation as your proof of purchase.

For the most accurate, up-to-the-minute stock status and ship estimates, buying direct at inductionhardware.com is your best bet — and we're one call away at (775) 898-7562 (Mon–Fri, 9am–4pm Pacific) if you'd like help choosing.

Our flagship showroom is at our Reno, NV headquarters (12920 Old Virginia Road, Suite 160, Reno, NV 89521), and we have a small, growing set of partner showrooms in other regions. We keep our showroom footprint intentionally lean — it's part of how we price roughly 30% below comparable premium brands. We're adding partners all the time, so the current list lives on our locations page. Planning to visit us in Reno? Just give us a quick heads-up first — call (775) 898-7562 (Mon–Fri, 9–4 PST) or email info@inductionhardware.com so we can have someone ready to walk you through the lineup.

If there isn't a showroom near you yet, we make buying sight-unseen easy: a full 30 days from delivery to start a return, detailed photos and video walkthroughs, and phone or video demos with our Reno team.

Select models are available through Best Buy, Amazon, and Wayfair — our partnered retail distributors — in addition to our own site, and retail distribution keeps expanding. Buying direct at inductionhardware.com is the best way to get the most accurate, up-to-date stock status, since retailer listings can lag behind our own inventory — start with our product catalog to see the current lineup.

Standard shipping covers all lower 48 states, and yes — we ship to Canada too (an additional shipping charge and any customs/duties may apply, so contact us for a quote). Alaska and Hawaii are quoted individually because freight runs higher — email info@inductionhardware.com and we'll price delivery to your address.

Outside North America we don't ship directly, but we can deliver to a US freight-forwarder address of your choosing and you arrange the final leg. One note: our labor/service network is US-only — warranty replacement parts can still ship internationally at your expense. Full details are on our shipping page.

Yes — local pickup is available at our Reno headquarters (12920 Old Virginia Road, Suite 160, Reno, NV 89521). Pickup orders are placed by phone: call (775) 898-7562 (Mon–Fri, 9–4 PST) and we'll get everything arranged. One security note: the cardholder must pick up in person with a valid photo ID — it's how we protect you against card fraud.

It pairs nicely with a showroom visit — see the lineup in person and skip the freight wait. And if plans change, standard freight delivery to all lower 48 states is always available.

Your order ships within 1–3 business days — in-stock items often leave our Reno, NV warehouse within one. From there it travels by freight, so transit depends on distance: roughly 3–8 business days depending on how far you are from Reno, and most in-stock orders arrive within one to two weeks.

If an item is backordered or offered for Reserve, its live product page shows the current expected shipping window — and once the restock container reaches our warehouse, your unit is labeled and shipped within 3–5 days of us receiving it. Full details are on our shipping page.

Once your shipment is picked up by the carrier, tracking is generated within about 36 hours, and you'll get a confirmation email with the number and link. A firm delivery date usually appears a day or two after that as the carrier processes it. Your tracking may show a nearby city or hub instead of your exact address — that's normal. If the email doesn't arrive, check spam, then reach out and we'll pull the tracking for you.

Large appliances ship by freight carrier (FedEx Freight or another freight line), never by standard parcel like UPS or USPS. Because these are big, heavy items, the freight carrier calls you directly to schedule a delivery appointment once your shipment is on its way.

Curbside is the standard, included delivery — the freight carrier brings your item to the curb or driveway. White Glove (also called Room of Choice) is a $250 upgrade: the team brings the unit into the room of your choice, unpacks it, and hauls away the packaging.

White Glove does not include installation or removal of your old appliance. On long driveways, curbside can mean the end of the drive rather than your door — White Glove avoids that. Full details are on our shipping page.

Not at this time — we don't currently offer old-appliance haul-away or trade-in. White Glove delivery unpacks your new unit and hauls away the packaging, but your old appliance stays with you, so plan to have it disconnected and moved before delivery day. Most local installers and junk-removal services can handle old-unit removal affordably.

Current delivery options are always listed on our shipping page.

Yes — once your order ships, the freight carrier calls you directly to arrange a delivery window, and a signature may be required for curbside. For tricky access (stairs, walk-ups, no truck access), we'll coordinate custom arrangements with the carrier, like a liftgate drop. If you want the item brought inside and unpacked, choose White Glove.

Shipping is a flat rate shown at checkout — it's set per product rather than by distance, and Induction Hardware covers roughly half the actual freight cost. There's no free-shipping tier or minimum. White Glove delivery is a separate $250 upgrade at checkout.

Multi-item orders currently ship and are charged per item since they may leave on different schedules, but we're happy to coordinate combined delivery timing on request. The only way to skip the shipping fee entirely is local pickup at our Reno facility.

Yes — we're glad to hold an order at no charge. Just give us a target ship date (or tell us "contact me when ready") and we'll note it on the order so it doesn't ship automatically. Without a date, the default is to ship once the item is ready rather than hold indefinitely.

Yes — multi-item orders can ship as partial/split shipments. Since shipping is charged per item at checkout, splitting doesn't add any extra shipping cost. We'll send the ready items now with their own tracking, and the rest follow with a separate confirmation once available. If you'd rather have everything arrive together, just tell us and we'll coordinate that instead.

Yes — this is one of our most common requests, and we're happy to help. At order time or any time after, ask us to hold your shipment and release it for a specific date or window, including "not before" or "not after" constraints to match travel or a contractor's schedule. For far-out or reserved-unit timing, we may ask for a quick call to lock in the details.

Contact us and we'll trace the shipment with the carrier right away. A couple of things to know: curbside deliveries can be left without an in-person hand-off unless you purchased White Glove, and a "delivered" status occasionally appears before the shipment has actually reached you — carrier data sometimes runs ahead of reality, so the item may still be on its way. Your appliance ships in a protective, weatherproof wrap, so an item left briefly outside isn't necessarily damaged.

Yes, before your order ships — just send us the order number and the full corrected address and we'll update it. Once an order has shipped, the address can't be changed in transit; if it needs to go elsewhere at that point, the cleanest path is to refuse delivery so it returns to us, then we reship to the correct address.

Yes — local pickup at our Reno, NV facility is available and avoids the flat shipping fee. Call us at (775) 898-7562 (Mon–Fri, 9–4 PT) to place the order as a pickup — rather than ordering online — and we'll set it up. For fraud prevention, the person picking up must be the cardholder who paid, with valid ID.

You'll find our Reno location on our locations page.

We deliver standard to all lower 48 states. Alaska and Hawaii are reachable too — freight there is quoted individually, so contact us with your address for a price. Canada is also available, with additional shipping cost and possible customs/duties — ask us for a quote before ordering.

Outside North America we don't ship directly, but we can deliver to a US freight-forwarder address if you arrange the forwarder. One planning note: warranty labor service is US-only, while parts can ship internationally at the customer's expense. For any quote, email info@inductionhardware.com or call (775) 898-7562 (Mon–Fri, 9–4 PT).

The product page for any Reserve or backordered item shows its current expected shipping window — much of our lineup ships in scheduled production runs, so the live product page is always the most accurate estimate, and reserving early secures your unit from the first available inventory. Your card is charged in full at checkout, including backordered items.

Once the container carrying your unit reaches our Reno, NV warehouse, backordered and reserved orders are labeled and shipped within 3–5 days of receiving it. From there normal freight transit applies — roughly 3–8 business days depending on distance — with tracking emailed within about 36 hours of carrier pickup. And if your kitchen isn't ready when stock lands, we're glad to hold your order for free.

For an in-stock item, orders ship within 1–3 business days, and once it ships you'll get a confirmation email with tracking (generated within about 36 hours of carrier pickup, so there can be a short gap between "shipped" and a live link). From there, freight transit runs roughly 3–8 business days depending on your distance from our Reno warehouse — most orders arrive within 1–2 weeks. Details are on our shipping page.

If it's been longer than that with no update, send us your order number (SO#) and the name/date on the order and we'll look it up — confirmation emails occasionally land in spam. If your item was backordered, the 1–3 day window doesn't apply — see the backorder answer.

Backordered and pre-order items are usually still in production or in transit (customs and ocean freight are literal, and dates can move for that reason). The most current estimate is on the live product page itself — reservable items show their expected shipping month right on the page (e.g. "Shipping in October 2026 — reserve now to secure early inventory"). Write in any time and we'll give you our best current estimate and confirm you're in the fulfillment queue — early orders ship first.

And when the restock container lands at our Reno warehouse, we move fast — our target is having your unit labeled and shipped within 3–5 days of receiving it, followed by your confirmation email with tracking. If a delay ever drags, reach out — we'll make it right.

Yes — "processing" means we've received your order and are preparing it, but it hasn't left the warehouse yet. For an in-stock item that's normally within the 1–3 business day window, and you'll get an automatic tracking email within about 36 hours of pickup. If your item was backordered, it stays in this status until stock arrives — that's expected, not an error.

A quick timing note first: tracking numbers are generated within about 36 hours of carrier pickup, so a "shipped" email with no live tracking yet usually just means you're inside that window. If it's been longer — or the link won't load — reach out and we'll pull the tracking number straight from your order record (automatic emails sometimes get filtered as spam) or send you the carrier's current tracking link if their portal has changed.

One more normal step: appliance orders travel by freight, so the carrier also calls separately to schedule your delivery appointment — that call is expected, not a sign something's wrong.

Email info@inductionhardware.com — or call (775) 898-7562, Mon–Fri 9–4 Pacific — with the order number (SO#) if you have it, plus the name and approximate date used at checkout; that's the fastest way for us to locate it. A missing confirmation email doesn't necessarily mean the order didn't go through (it may be in spam), so it's also worth checking your card statement for the charge. We'll confirm everything for you.

Yes, as long as it hasn't shipped — just reply with the change (swap a size or finish, add or remove an item) and we'll update the order and adjust the invoice or refund the difference. Once an order ships, its contents can't be modified.

Before it ships, cancellation is simple — we cancel the order and issue a full refund to your original payment method, no hassle. Refunds post within 10 business days (often sooner for a straightforward pre-shipment cancellation), plus any bank processing time.

After an order has shipped it can't be recalled mid-transit; the cleanest path is to refuse delivery when the carrier arrives (don't sign for it), and once it's on its way back to us we'll sort out a refund or a corrected order.

It means that item's next inventory is still in production or on the water, and the month shown is our best current estimate of when it ships. Reserving now secures your place in line for that incoming stock — early orders ship first. Your card is charged in full at checkout (we don't take deposits), and that's what locks in your reservation.

Once the container reaches our Reno warehouse, our target is to have your unit labeled and shipped within 3–5 days of receiving it, followed by a confirmation email with tracking. Ocean freight and customs can shift dates, so the live product page carries the most current month — and you can write in any time for an update on your specific order.

By default, each item ships on its own as soon as it's ready — an in-stock hood won't wait on a reserved range — and each shipment gets its own confirmation and tracking, so multiple deliveries are normal. If you'd rather receive everything at once, just ask: we're happy to coordinate a combined delivery on request (there's no bundled-shipping discount — freight is flat-rate per item at checkout).

Mid-remodel and not ready for delivery at all? We'll hold your order for free, for any duration — we note the hold on the order and release it the moment you say go. Just contact us with your order number (SO#).

For the ranges — yes, genuinely plug-and-play. Every freestanding induction range, Luxury or Pro Series, 30″ through 60″, runs on a dedicated 240V / 50A circuit and arrives with a factory-installed cord and standard NEMA 14-50 plug — the same outlet many electric ranges already use. If that circuit exists, installation is: fit the included anti-tip bracket, slide the range in, and plug it in — no electrician or technician required. If you don't have that circuit yet, a licensed electrician can add one; the outlet must be properly grounded. Self-installation does not void your warranty. Rangetops and drop-in cooktops connect differently — see below.

Quick circuit reference for the rest of the suite: drop-in LED cooktops (24″/30″) — dedicated 240V/30A; wall ovens — 240V, 25A for the single and 50A for the double; microwave drawers (24″/30″) — 120V/17A; the 24″ dishwasher — just 120V/8.4A; and the 36″ outdoor griddle — its own dedicated 240V/40A circuit.

Not quite. Unlike the freestanding range (which ships with a NEMA 14-50 plug), our rangetops and drop-in cooktops are hardwired — 8-gauge copper wire into a junction box on a dedicated 240V circuit, with no cord or plug — so a licensed electrician makes the connection. Amperage depends on the model: 30A for the 30″ rangetop and the 24″/30″ drop-ins, 46A for the 36″ rangetop, and 50A for the 48″ — give your electrician the exact model so the circuit is sized right. Depending on local code it's a 4-wire connection, or 3-wire where code permits bonding the frame-ground to the neutral; either way the unit must be grounded, and your electrician should follow the wiring diagram in the installation manual. If the cooktop doesn't power on afterward, first check that a circuit breaker hasn't tripped.

Every range hood is ready to plug into a standard 120V residential outlet with the included three-prong (grounded) plug — no special circuit needed. Plan the outlet where the hood body or chimney will conceal it; your model's installation manual shows the exact placement. The hood is a grounded (Class I) appliance, so the ground connection is required; unplug it before any cleaning or maintenance. The two-piece telescoping chimney accommodates ceilings up to 10′. Every hood style we make — wall-mount, insert, under-cabinet, and outdoor — runs on standard 120V household power.

All our refrigeration — column refrigerators and freezers and built-in French-door refrigerators — plugs into a 120V, 60Hz outlet with the included NEMA 5-15 three-pin grounded plug (15A). Per the manual, it needs its own dedicated, properly grounded outlet — never an extension cord or a two-prong adapter. One more manual callout: if the unit was transported lying down, wait at least 4 hours before plugging it in so the refrigerant can settle.

Models with a water dispenser or ice maker connect to your cold-water line, and the supply pressure must be between 25 and 80 psi — if you're not sure your home's pressure is in that range, have your installer check it, and see your model's manual for the connection specifics. Two more manual-confirmed tips: use a supply hose at least 60″ long (¼″ diameter), and if your home uses a reverse-osmosis system, install an RO bypass for the fridge's water filter.

Yes. An anti-tip bracket is included with every range and is required — an unsecured range can tip and seriously hurt a child or adult. It mounts to the floor (wood or concrete) or to a wood sill plate in the rear wall, and should be re-secured any time the range is moved and slid back into place. To confirm it's engaged, gently try to tip the range forward — it shouldn't move. Our refrigerator and freezer columns also ship with a required anti-tip kit.

Exact dimensions, cabinet cutouts, and clearances are published per model in two places: the spec section of each product page and the downloadable product manuals, which carry the cut-out drawings, back clearance for the cooling vent, and the recommended cabinet opening. Quick anchors: ranges come in 30″/36″/48″/60″ widths at a standard 27.3″ depth and sit slightly above a standard 36″ counter by design; rangetops (30″/36″/48″) are 27″ deep × 8.1″ tall; refrigeration columns stand 83.4–83.6″ tall. As a rule, cutouts run slightly wider than the unit for fit tolerance — always confirm against your model's manual before cutting.

We provide manuals with full line-drawing dimensions and cutouts on our manuals page. Full 2D/3D CAD files are in progress. If you're a trade professional speccing multiple products, our sales team can help assemble a package — just reach out.

Our freestanding ranges install like a standard slide-in, and our rangetops/cooktops drop into a standard countertop cutout — neither requires special combustion venting, since there's no gas or open flame (the vent on the back is just for cooling the electronics). For hoods, keep a minimum of 26″ between the cooktop surface and the lowest part of the hood, and plan 10″ ducting to reach full rated airflow — up to 1,000 CFM on the 30″/36″ wall hoods and up to 1,800 CFM on the 48″ and 60″. If your duct run is 6″ or 8″ (or local code limits it), you have two options: the 1,000 CFM hoods' first-run setup can cap output at 400 CFM, or choose the dedicated 400 CFM versions of the 30″/36″ hoods (our 30″/36″ under-cabinet hoods also deliver up to 400 CFM). Building a custom enclosure? Our range-hood inserts come in 28″/34″/46″/58″ widths. And for tall ceilings, chimney extensions covering roughly 9.5–12.5 ft ceilings are available for our 30″/36″ and 48″/60″ wall hoods — reserve them alongside your hood.

If you're unsure about a specific layout, send us your measurements and we'll help.

All product manuals — with dimensions, cutouts, and operating instructions — are on our manuals page. If you can't find yours, contact us and we'll send it directly.

A "U" or "no cookware detected" indicator means the burner doesn't sense a magnetic pan — test your cookware with a fridge magnet (if it doesn't stick, it won't work on induction). That one's a detection indicator, not a fault.

The lettered codes are real diagnostics: E6 is a pot-sensor overheat — let the burner cool and it recovers automatically. E3 is input-voltage (undervoltage) protection — have your supply voltage checked. A power cycle (breaker off for 10+ seconds, then back on) is a fine first step for either, but each code has its own fix — the full E1–E9, EE, and Ed table is in your manual. If a code persists, send us the serial number and a short video and our technical team will follow up.

On Luxury Series models with the TFT touchscreen, swipe down from the top of the display (like a phone's control center) to reach quick settings, including the clock. To update firmware, connect to WiFi and use the system-update icon in Settings to check for and install the latest version — updates ship over the air regularly, and the range works fully offline in the meantime; WiFi is used only for updates. The Pro Series range is deliberately analog — professional knobs, no WiFi, no app, no subscription — so there's nothing to connect or update.

Induction heats the pan directly with an electromagnetic field (which is why only magnetic cookware works). Our units are tested and certified against FCC EMF guidelines and are safe at normal cooking distance, and interference with WiFi, cell service, or other devices hasn't been a reported issue.

Induction is much quieter than gas — there's no combustion, so the main sound is the electronics cooling fan. Any clicking or humming is usually pan-dependent (older or lower-quality cookware can buzz on any induction surface). Our range hoods use efficient DC motors, from near-silent on low — 38 dB at 130 CFM — to more audible on boost; exact ratings are on each hood's product page. And if you're speccing the whole kitchen, the 24″ dishwasher operates at just 44 dBA — ultra-quiet territory.

In a pinch, yes — orient it with the glass/oven-door side facing up and remove loose parts (like oven racks) first. Use wide webbing straps rather than narrow ones and lift from just inside the legs. We can't guarantee against damage from unconventional handling, so take it slow with a helper — published weights are 210 lbs for the 30″ Pro, 229 lbs for the 30″ Luxury, and 233 lbs for the 36″ (roughly 300–350 lbs in the crate); the 48″ and 60″ run heavier — check your model's product page or manual for exact figures.

The 36″ Outdoor Built-In Induction Griddle runs on its own dedicated 240V / 40A circuit — note that's a different spec than our ranges (50A), so give your electrician the exact model. It measures 36″W × 26.8″D × 12.6″H and is designed to build into an outdoor kitchen island; a cart version is available if you'd rather not build in. Because it's induction — no flame, no gas line, no fumes — it's at home on balconies and in fire-restricted areas where gas grills aren't allowed, and the removable 8mm carbon-steel griddle plate is PFAS-free and seasons naturally non-stick.

Cooking under a covered patio? Pair it with the 36″ Professional Outdoor Range Hood — it plugs into standard 120V power and moves up to 1,800 CFM. As with all our products we don't install, but we provide all the documentation your installer needs — just reach out.

We don't install appliances ourselves — but we make it easy for whoever does. Every product ships with the documentation a local appliance installation professional needs, and for the freestanding ranges most customers don't need a pro at all: they arrive with a NEMA 14-50 plug, ready for an existing 240V/50A outlet. Hardwired products (rangetops, drop-in cooktops) and water-line hookups are best handled by a licensed electrician or installer — and self-installing never voids your warranty.

If you'd like the heavy lifting handled, White Glove delivery ($250) brings the unit to the room of your choice, unboxes it, and removes the packaging — it doesn't include final installation or haul-away of old appliances. Details on our shipping page.

We offer a 30-day return policy on items purchased directly from us — you have 30 days from when you receive your item to request a return authorization. Email info@inductionhardware.com to start; anything sent back without an approved return authorization can't be accepted.

To be eligible, the item must be new, unused, and uninstalled, in its original packaging with all accessories, along with your proof of purchase. Returns carry a 20% restocking fee, and you cover return shipping back to our Reno, NV warehouse by the same method it arrived (freight items go back by freight). After we receive and inspect it, we refund the purchase price less the restocking fee and shipping to your original payment method. A couple of exceptions: items bought through a dealer or retailer (Amazon, Best Buy, Wayfair) are returned through them, and sale items, gift cards, and financed purchases aren't returnable. Full details are on our return policy.

You have 30 days from when you receive your item to request a return authorization. That's the window to request it — not a deadline to finish installing or inspecting — so if you're weighing a decision, reach out and we'll help. (Returns need to be new, unused, and uninstalled in their original packaging, and carry a 20% restocking fee.)

For preference returns (changed your mind, wrong finish, doesn't fit), you cover return shipping back to our Reno, NV warehouse — by the same method it was originally sent, so a freight/LTL delivery goes back by freight/LTL. A 20% restocking fee also applies and is deducted from the refund. This does not apply to damaged, defective, or wrong/missing-item cases — those are made right as a replacement or under warranty, at no cost to you.

Yes — returns carry a 20% restocking fee, calculated on the item's purchase price and deducted from your refund along with return shipping. That applies to preference returns (you changed your mind). Damaged, defective, or wrong-item situations aren't charged a restocking fee — those are handled as a replacement or under our warranty, not as a customer-paid return.

Returns go to our Reno HQ/warehouse: 12920 Old Virginia Road, Suite 160, Reno, NV 89521, USA. Please email info@inductionhardware.com to request your return first so we can log it before it arrives — returns sent without a request can't be accepted.

Once we receive, inspect, and approve your return, we refund the purchase price less the 20% restocking fee and any shipping costs to your original payment method, and email you when it's processed — then your bank or card issuer adds its own posting time. If you bought through one of our partnered retailers — Amazon, Best Buy, or Wayfair — the refund is issued through that retailer's own system and timeline, so keep an eye on your account there.

A full refund to your original payment method is the standard outcome once a return is received and inspected. If the amount comes in lower than expected, the most common reason is a restocking fee, which may apply depending on the condition of the packaging when the unit arrives back in Reno — we'll always itemize exactly what was deducted and why.

Separately, for minor cosmetic issues we sometimes offer a partial credit as an alternative to freighting a full replacement back and forth — that's always optional and always explained before anything is finalized. If the numbers still don't add up, email info@inductionhardware.com with your order number and we'll walk through it line by line.

There are two paths. For a preference exchange (you'd like a different finish or model, nothing's wrong), return the item you have and place a new order for the one you want once the return is accepted. For a defect, damage, or wrong-item exchange, skip the return entirely — send us photos and we'll ship the correct or replacement item directly, usually at no cost to you.

Send us clear photos first — before shipping anything back or tossing the packaging. Still photos work best (video attachments are often hard to open). We'll review and choose the right fix case-by-case: a replacement part, a full replacement unit, or a refund. If you spot crate- or pallet-level damage before signing, you can simply refuse the delivery — that's the cleanest path.

Let us know right away, ideally with a photo of the product or SKU label so we can confirm what shipped versus what you ordered. Once confirmed, we ship the correct item — and in most cases we'll tell you to keep or simply discard the wrong one rather than pay to ship it back, since freight usually exceeds its value.

Tell us which part is missing (a photo of what did arrive helps). A couple of things are often mistaken for missing: the pizza stone ships strapped to an oven rack rather than loose, and small duct/venting adapters can be tucked inside the packaging. If it's genuinely not there, we'll ship the missing part — usually the same or next business day for small items.

Before an order ships, cancellation is simple and refunded in full — but move quickly on in-stock items, which are processed within 1–3 business days: email info@inductionhardware.com or call (775) 898-7562 (Mon–Fri 9–4 PT) as soon as you decide. Reserve and backordered items can be cancelled any time before they ship.

Once an order has shipped it can't be recalled in transit. If it arrives visibly damaged, refuse the delivery or contact us right away and we'll make it right. If it arrives fine but you've changed your mind, it falls under our 30-day return policy (request a return authorization; the 20% restocking fee and return shipping apply).

Yes — any order that hasn't shipped yet, including Reserve preorders and backordered items, can be cancelled for a full refund. Just email info@inductionhardware.com with your order number. Because your card is charged in full at checkout (we don't take deposits), the refund goes back to your original payment method within 10 business days of the cancellation — often sooner.

If timing is the only issue, there's a middle path: we can hold your order for free, for any duration, noted right on the order — so you keep your place in line instead of starting over later. Each product page shows the current expected ship window if you'd like to check before deciding.

Every product is backed by our Induction-Clad warranty: a lifetime warranty on all parts, plus nationwide service on us — we find and schedule a technician for you, including in rural areas. Labor is complimentary for 2 years from delivery; after that, parts stay covered for life and we're still here to help arrange service.

Coverage applies across the whole catalog — ranges (Luxury and Pro Series alike), cooktops and drop-ins, wall ovens, range hoods, microwave drawers, refrigeration, dishwashers, and the outdoor induction griddle. Full terms, including the downloadable warranty document, live on our Warranty & Service page.

Lifetime means lifetime. For as long as you own the unit, your parts are covered — no registration hoops and no fine print tying it to a number of years. If you have the unit and we can pull up your order number, we'll work through the warranty process with you. Labor is complimentary for the first 2 years from delivery, and extended labor coverage may be available after that — just ask.

Yes — even though our refrigerators, freezers, and dishwashers are built by trusted manufacturing partners rather than in-house, we're deeply involved in their quality assurance and treat them the same as our own products for warranty purposes. The Induction-Clad coverage applies across our full appliance lineup — cooking, ventilation, refrigeration, and dishwashers alike.

Every part and component is covered against unit failure — if something fails on its own, that's exactly what the Induction-Clad warranty is for. Self-installation and normal high-heat cooking (canning included) don't void anything.

Damage caused on the customer's side — a pan dropped through the cooktop glass, misuse, improper installation, or repairs by an unqualified person — isn't automatically covered: we investigate those case by case and work out a fair path with you, but coverage there isn't guaranteed. One safety note: if your cooktop glass ever cracks, stop cooking on it immediately (spills can reach live components) and contact us.

In some cases we've offered extended labor coverage beyond the standard 2 years. If that's something you'd like, contact us and we'll let you know the current options for your product.

No — your warranty is registered automatically when you order. There's no form, no serial number to submit up front, and no separate registration step to worry about.

Email info@inductionhardware.com with the details of your issue and we'll start the process for you. We'll usually ask for the unit's serial number, a description of the problem, and (on dual-oven models) which side is affected — sometimes with a quick troubleshooting step first. You'll find the model and serial number on the rating plate on the back of the unit (or inside it).

We'll confirm timing with you, so if you don't hear back within a few days, please nudge us.

No — we take care of that. Service runs through a nationwide network of 5,000+ trained technicians, and we locate and schedule the visit for you, including in rural areas. And because our products are all-electric, any qualified local appliance technician can service them — so if you'd rather use someone you already trust, we'll provide the documentation and the parts for the repair either way. Many products are also designed to be easily serviced, so some fixes don't need a technician visit at all.

Yes — simple self-repairs are encouraged, and self-installation won't void your warranty. Many common fixes are intentional, easy swaps: replacing a kickplate, knob, or handle is roughly a two-screw, ten-minute job, and we can send the part and walk you through it. Ranges arrive plug-and-play with a factory-installed cord; rangetops and cooktops are hardwired, so that installation is an electrician-level job.

For anything beyond a simple swap, reach out first — the product manuals exclude damage from repairs carried out by unqualified persons, so we'll tell you what's safe to do yourself, send instructions, or schedule a technician instead. Our products are designed to be repaired, in keeping with our repair-don't-replace philosophy.

Yes — we design our products to be repaired, not replaced, and keep replacement parts in stock and on hand. The most-needed parts ship promptly; a less common part may occasionally take longer, and we'll give you a clear timeline when that happens. You can also browse the dedicated Parts section of our store to order many replacement parts directly — or just reach out and we'll get the right part to you.

We design our products to be repaired, not replaced — keeping appliances out of landfills is core to who we are. We dedicate resources to keep replacement parts, technical documentation, and repair guidance available well beyond a product's typical lifespan, so if you ever need a part for an older unit, reach out and we'll help you find it.

We handle damaged-on-arrival photo-first, not as a standard return — send us photos before shipping anything back, and we'll choose the right fix (replacement part, replacement unit, or refund). See "My order arrived damaged" in our Returns section for the full steps. Cosmetic replacement parts can take anywhere from a week or two up to longer if a part needs a production run — we'll set expectations with you.

Warranty service (a technician visit) is US-only. For international units — we've shipped to the Caribbean and Latin America via a US freight-forwarder — we can still send parts at the customer's shipping expense, but in-person service isn't offered outside the US.

Our products and their warranty are built for residential use only — we don't currently make or warrant anything for commercial or foodservice settings.

Yes — coverage is identical. Every range we make, Pro Series and Luxury Series alike, carries the same lifetime Induction-Clad warranty on all parts, the same 2 years of complimentary labor from delivery, and the same nationwide service network. The Pro Series trims features (professional knobs instead of a touchscreen, no WiFi or self-clean), never protection — and the same full coverage applies to every finish and edition, from Stainless and Black Stainless to the gold-hardware Vega and Orion Editions. Full terms are on our Warranty & Service page.

Not right now — we don't have any discounts or promotions running at the moment, and we don't publish a forward-looking sale calendar. The price on the site is our true everyday price: professional-grade quality at roughly 30% below comparable premium brands, made possible by our lean, direct model rather than markdown games.

If that ever changes, offers appear on the site first — join our email list (footer of any page) to hear about them.

The honest answer first: we don't have any discount codes active right now — no promotions are running — so a code from an old campaign, a coupon site, or a review video will come back invalid at checkout. That's the code being expired, not a glitch on your end.

Two real exceptions: trade pricing isn't a checkout code at all — it's account-specific pricing that applies automatically once you're logged in to the Maison Exchange portal at account.maisonexchange.com. And if our team put an offer in writing for your order, email info@inductionhardware.com or call (775) 898-7562 (Mon–Fri, 9–4 PT) and we'll make it right.

Codes come and go with specific campaigns, and right now we don't have any active discount codes running — so a code you've seen from a creator or review video is almost certainly expired. Before you order, email info@inductionhardware.com or call (775) 898-7562 (Mon–Fri, 9–4 PT) and we'll tell you straight whether it's active — we'd rather confirm up front than have it bounce at checkout.

If a discount was genuinely valid on your order — an active code or a written offer from our team — but didn't get applied at checkout, email info@inductionhardware.com with your order number and we'll make it right. Outside of that, we can't add discounts after the fact; with no promotions currently running, the checkout price is the accurate one.

Yes — for trade professionals. Dealer, designer, builder, and contractor pricing is handled through our wholesale program on the Maison Exchange B2B portal, not as a one-off checkout code. Apply at maisonexchange.com/pages/dealer-application; once approved, log in at account.maisonexchange.com and your account-specific trade pricing applies automatically.

If you're a homeowner outfitting a full kitchen, we don't currently offer a bundle or volume discount — our direct pricing is the same honest price at any order size.

Not at the moment — we don't currently have a standing military, veteran, first-responder, or senior discount program. Our direct pricing (roughly 30% below comparable premium brands) is the same honest price for everyone. If we introduce service-member offers down the road, they'll be announced on the site.

If you've been through a fire, flood, or similar loss, reach out and tell us what happened — email info@inductionhardware.com or call (775) 898-7562 (Mon–Fri, 9–4 PT). We review these situations individually and with care, and we'll do what we reasonably can to help. We can't promise a specific outcome in advance, but you'll always get a human who listens.

Subscribe to our email newsletter — there's a sign-up in the footer of every page and a pop-up on the site. To set expectations honestly: no promotions are running right now and we don't publish a forward-looking sale calendar, so the price you see is our true everyday price. If an offer ever does go live, it appears on the site first and email subscribers are the first to hear.

We don't have a formal price-match program — and here's the honest reason: our pricing already runs roughly 30% below comparable premium brands, thanks to a lean, direct model. Rather than matching a competitor case-by-case, that value is built into our everyday price, alongside the Induction-Clad lifetime warranty.

We think so — you're getting professional-grade induction at roughly 30% below comparable premium brands, backed by our Induction-Clad lifetime warranty on all parts, a 2026 KBIS sustainability award, and 20,000+ units sold in North America. The lean, direct-to-you model is what makes that combination possible without cutting corners on the product itself — see the full coverage details on our warranty and service page.

Two ways to make the math easier: 0% APR financing for up to 24 months is available at checkout on qualifying purchases (full terms shown at checkout), and our Pro Series — our most accessible induction range line, built for professionals and priced for everyone — keeps the full 3700W-boost cooktop, true convection oven, and lifetime warranty, trading the touchscreen, WiFi, and self-clean for professional knobs.

Yes — 0% APR financing for up to 24 months is available at checkout on qualifying purchases. Every product page shows an estimated monthly payment for that appliance, and you'll see your exact terms and options when you check out.

Prefer to pay outright? We accept all major cards, and on large orders we can invoice for ACH or wire transfer — email info@inductionhardware.com or call (775) 898-7562 (Mon–Fri, 9–4 PT) to set that up.

Our trade and wholesale program runs on the Maison Exchange B2B portal. Apply at maisonexchange.com/pages/dealer-application; once you're approved, wholesale pricing applies automatically when you're logged in. Architects, designers, builders, and appliance showrooms are all welcome to apply.

Yes — we work with online-only and drop-ship dealers as well as brick-and-mortar partners. In fact, our founding team pioneered drop-shipping for large appliances, so the model is in our DNA. Apply through the Maison Exchange portal and note your business model, and the team will set you up with the right account type.

We're always open to the right partnerships. For rep, agency, or sales-partnership inquiries, email us at info@inductionhardware.com and we'll route you to our sales team.

Trade pricing is for verified trade professionals — architects, interior designers, builders and contractors, and premium appliance showrooms and dealers. Apply through the Maison Exchange portal with your business details and the team will confirm eligibility; there's no separate documentation checklist beyond the application.

Wholesale pricing is account-specific, so we set it up with you once you're approved rather than publishing a single number. Apply through Maison Exchange and the team will walk you through your pricing.

Yes — the 2026 full product catalog is a free PDF download on our product catalog page: the full all-electric line-up, with specs, finishes, and features in one place. The same PDF is the "Product Guide" card on our manuals page.

Approved trade accounts get line sheets and wholesale pricing through the Maison Exchange portal — and if you need a specific document, contact us and we'll send it over.

Trade accounts log in to the Maison Exchange B2B portal at account.maisonexchange.com, using the email on file with your approved account. If you're having trouble signing in or haven't received your credentials after approval, contact us and we'll get you sorted.

Yes — approved trade accounts get marketing assets, product imagery, and line-sheet materials inside the Maison Exchange portal, and our product manuals include full line-drawing dimensions and cutouts. Full 2D/3D CAD files are in progress but not yet available.

For a tailored spec package across multiple products, contact our sales team and we'll help assemble what you need.

There's no published minimum — trade orders from a single unit up to multi-unit bulk purchases are handled the same way. We accept all major credit cards, and larger orders can be invoiced for payment by ACH or wire. Cards are charged in full when the order is placed — including reserve and backordered items — and we don't take deposits.

Formal terms are confirmed per account: apply through Maison Exchange and the team will walk you through the details before your first order.

In-stock items ship from our Reno, NV facility within 1–3 business days (often within one), and freight transit adds roughly 3–8 business days depending on your distance from Reno — most orders arrive within 1–2 weeks. Backordered items ship within 3–5 days of the restock container arriving at our facility, and your account contact can give you the most current estimate for any product.

For project work, we can hold an order free of charge for any duration and coordinate delivery to match your timeline.

Yes — send us the product list and quantities for your project and we'll prepare a formal quote. Trade accounts can request this through Maison Exchange, or contact us and we'll help.

Standard delivery covers the lower 48 states, and we ship trade orders to Canada with additional shipping and possible customs/duties — contact us for a quote. Alaska and Hawaii deliveries are quoted individually as well.

Outside North America we don't ship directly, but we can deliver to a US freight-forwarder address of your choosing — you arrange the forwarder, and we ship to that lower-48 address. One planning note: warranty labor service is US-only, though warranty parts can ship internationally at the customer's expense.

No — we make residential appliances only. We don't manufacture commercial food-service equipment, and we don't fulfill government or institutional procurement contracts.

Eight families of professional induction appliances, engineered on one platform and finished to match across the kitchen — plus cookware. The line-up: induction ranges in 30″–60″ widths in the Luxury Series (every 60″ includes the built-in professional griddle) plus the more accessible 30″ Pro Series; 30″/36″/48″ induction cooktops; 24″/30″ drop-in cooktops; 30″ single and double wall ovens; 24″/30″ microwave drawers; 24″ dishwashers (including panel-ready); wall, insert, under-cabinet, and outdoor range hoods; refrigeration — 24″/30″ refrigerator columns, 18″/24″/30″ freezer columns, a 24″ three-zone wine column, and built-in and freestanding refrigerator-freezers; the 36″ outdoor induction griddle; and cast-iron and enamel cookware.

Most products come in stainless or black stainless, with gold-hardware Vega (stainless) and Orion (black stainless) editions across the suite. See the 2026 product catalog for the full spread of specs, finishes, and features.

Yes — our flagship showroom is at 12920 Old Virginia Road, Suite 160, Reno, Nevada, and trade visitors are welcome. Just give us a heads-up first at info@inductionhardware.com or (775) 898-7562 (Mon–Fri 9–4 PT) so the right person is there for you.

Our partner showroom list is growing — check the map on our locations page for the spot nearest you.

We're here to help. Call us at (775) 898-7562, email info@inductionhardware.com, or use the contact form on our site — we read every channel (email, phone, contact form, and social) and reply during business hours, Mon–Fri, 9am–4pm Pacific. Calls outside those hours go to voicemail and we call back as soon as we're open. For the fastest help with an order, include your order number.

Our headquarters and flagship showroom are at 12920 Old Virginia Road, Suite 160, Reno, NV 89521. The showroom is typically staffed Monday–Friday, around 10am–4pm — we'd love a quick heads-up (call (775) 898-7562 or email) before you come so we can be sure the right person is there and confirm what's on the floor to see. A growing list of partner showrooms is on our locations page.

We understand the question — we're a newer brand (our US consumer line launched in February 2026), but we're built to last. Our founders bring 20+ years of appliance-industry experience, and we've sold 20,000+ units in North America. Our flagship 48″ Luxury Series Induction Range was named a 2026 KBIS "Sustainable Standout" winner at the country's largest kitchen and bath trade show, our reviews are third-party verified, and every product is backed by our industry-first lifetime parts warranty with service from a real, nationwide network of 5,000+ trained technicians operating today — so trying us is low-risk even without a local showroom. Full terms are on our warranty and service page.

We're a US-owned and US-based company — our products are engineered in Lake Tahoe, Nevada and brought to market by our headquarters team in Reno, Nevada — and we source components globally to get the best quality for each part, including the US, Thailand, France, and East Asia. Our ceramic cooktop glass, for example, is made in France, and our appliances are manufactured with 100% renewable energy. We're expanding our own manufacturing over time.

All of our owner's manuals and care guides are free PDF downloads on our manuals page — ranges, cooktops, range hoods, refrigeration, and more — alongside a general User Care Guide and our full Product Guide (the complete all-electric line-up with specs, finishes, and features in one place). Cut-out and installation dimensions are inside each product's manual, and every product page carries a detailed spec table. CAD files are in the works; in the meantime the manuals' line drawings include full dimensions.

Can't find a document? Call (775) 898-7562 (Mon–Fri, 9am–4pm Pacific) or email info@inductionhardware.com and we'll send it.

Contractors and builders can open a trade account through our Maison Exchange wholesale portal — apply at maisonexchange.com/pages/dealer-application, then log in anytime at account.maisonexchange.com. If you're tax-exempt or purchasing for resale, mention it during setup and provide your resale certificate — and if you already applied but forgot to attach it, just email it to us and we'll add it to your account, no need to redo the application.

We're always growing our service network. If you're a qualified appliance or electrical technician interested in joining, email info@inductionhardware.com with your details and service area and we'll point you to the right next step.

We'd love to hear from you — send your resume and a note about what you're interested in to info@inductionhardware.com and we'll route it to the right team.

Sorry for the wait — we do read every message. Confirmation and reply emails occasionally land in spam, so it's worth a quick check there. If you still don't see anything, reply to your original email or contact us again with your order number and we'll make sure it's handled during business hours (Mon–Fri, 9am–4pm Pacific).

You can unsubscribe anytime using the link at the bottom of any marketing email from us, or contact us and we'll adjust your preferences directly. Unsubscribing only affects promotional emails — order and shipping confirmations for purchases you've made will still come through, since those aren't marketing.

For press, media, or collaboration inquiries, email info@inductionhardware.com with the details and we'll connect you with the right person.

Induction Hardware was founded in Lake Tahoe, Nevada by four co-founders who are veterans of appliances, brand-building, law, and product development: Galen Bradford (CEO — founded Rustic Kitchen and Bath, managed The Range Hood Store, and helped grow ZLINE Kitchen from $6M to $300M+ in sales), Brian Pick (CFO & CLO — has represented Fortune 100, 500, and 1000 companies), Eric Keller (COO — 25+ years of product development, including leading Fortune 50 teams), and Matt Biondi (CCO — seven years as Creative Director at ZLINE and lead designer for Hunter Douglas). Meet the full leadership team on our team page, and read why we're building the all-electric kitchen on our mission page.